Visual Voicemail: Free From O2, Orange Customers Charged £1!

The Apple iPhone is one of the world’s most popular smartphones and is used by millions of people everywhere. Since its inception in 2007, this model of smartphone has been used by folks for a variety of purposes such as email and web surfing.

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And of course with more than one million apps available for download in its App Store, it enables people to perform all sorts of tasks, many of which put a desktop computer to shame! Oh, and obviously you can make and receive calls and text on it too!

One cool feature that many people in the UK take advantage of is its visual voicemail facilities.

What is visual voicemail?

If you use an Apple iPhone as your smartphone and you use the O2 network as a post-pay customer, you will have noticed that you have the ability to use visual voicemail.

Traditionally if your mobile phone was switched off or you were on an existing call when someone tried to call you, they would typically get put through to your voicemail service where they are given the option to leave you a message.

Normally what you would do is dial your voicemail service from your mobile (901 for you O2 folks) and then go through some options to listen to your messages.

If you are a busy person, you would often have to wait for the voicemail service to read out the caller’s phone number before playing you the message, which can quite frankly be very annoying if you are in a hurry.

This is where visual voicemail comes to the rescue. It works in a similar way to email:

  • When a caller leaves you a message, their phone number (or name, if they are in your phonebook) will appear in your visual voicemail list;

  • It will display the date and time that they called, as well as the length of the message that they left you;

  • To listen to their voicemail message, you would simply tap on the message in your voicemail list and play it back;

  • When you’re done, you can just leave it there or delete it from your iPhone.

Visual voicemail: free on O2 contracts, £1 from Orange!

As you can see, visual voicemail saves a lot of time and helps you to organise your voicemail messages more easily. O2 have been offering visual voicemail for free since 2007 (that’s over 6 years now), whereas Orange, who have just recently started to offer this service, charge their customers £1 for the privilege!

This is obviously a bit of a sore point for customers, especially as they have been told they will only get it for free if they spend £35 or more a month on their tariff. O2, on the other hand, offer this service for free to all contract customers, regardless of their spend. I personally use an iPhone and have a SIM-only contract which costs me £11 a month, and it’s free for me too!

EE, the amalgamation of Orange and T-Mobile’s 4G offerings, are another MNO (mobile network operator) that provide visual voicemail, and offer it for free to their customers.

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