Epicom Named SugarCRM Partner of the Month

Austin, TX, November 29, 2010 — Epicom today announced it has been named SugarCRM’s first ever Partner Of The Month. SugarCRM, the world’s fastest growing customer relationship management (CRM) company, awarded this honor to Epicom based on its outstanding sales results, service excellence, and track record of delivering successful customer projects on time and on budget.

“Epicom has proven to be an amazing asset and strong extension of the SugarCRM family,” said Jeff Campbell, vice president of sales at SugarCRM. “We pride ourselves on offering up consistent, superior service to our customers in aiding their CRM success and Epicom has gone above and beyond in creating outstanding customer experience.”

Epicom has completed dozens of successful SugarCRM deployments, but Epicom’s implementation of SugarCRM for Tenzing Health drew special attention because of the impressive business improvements that resulted. As a direct result of Tenzing’s implementation of an Epicom-customized SugarCRM system, Tenzing saw the following benefits:

– A 20% reduction in employer healthcare costs.
– A 60% reduction in membership processing time.
– A 50% reduction in deployment costs compared to a similar Salesforce.com implementation proposal.

“Epicom launched our new SugarCRM system just over a year ago and we have already exceeded our membership goals and hold contracts with firms of up to 72,000 employees,” states Marty Heaner, CTO of Tenzing Health.

Epicom’s growth as a SugarCRM Gold Partner and its customer success stories established the firm as a leader among more than 50 other Sugar partners in the U.S. Not only was Epicom Sugar’s top pick for November, but they were also announced as the first ever Partner Of The Month in a program that is just getting underway.

“Epicom is honored to be chosen as Sugar’s first ever partner of the month and this distinction is especially rewarding because it comes at a time of record growth…

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